Request a return
You need to return a product ? A core charge, a warranty or anything else ? You have to follow these steps if you want us to manage your return efficiently :
- connect to you account
- go on "my order"
- select the concerned order
- scroll down your screen, go to return a product, write a short description
- select the reason (warranty, not the right piece...)
- select if you want to be refund or get a new piece
- select the way you want to be pay back (in a case of a refund)
- then validate
Insert the return in a box and protect the product. Any product damage during the delivery won't be refund. You can use the prepaid label we sent us for the return (the amount of the label will be deducted from the set value on redemption). This way, you have simply to put the piece in the original box and stick the label on it, and then go to the closer post office.